CMC emails

[Andy Smith]

In the last couple of days, two members have told me that
they have not been receiving notification emails from the
CMC Message Board. I would like to check whether this is a
more widespread problem so I am sending out this test
message both directly to members and via the Message Board.
If everything is working correctly for you, you should get
two messages in your Inbox: one from me and one from:

Castle Mountaineering Club

If you do, please delete both messages and take no further
action. If you don’t see the Message Board one, look in your
Junk box and please let me know whether it has gone into
Junk or if you don’t see it at all. Thanks for your
cooperation.

Andy

[Andy Smith]

From responses to my message of 13th October I have
established that a handful of members (they will know who
they are) have not been receiving messages from the domain
castlemountaineering.com
For this reason they were not receiving messages from the
Message Board. After consultation with Digital Nomads, our
website provider, I have established that the most likely
reason for this is that at some point those members
identified a CMC message as Spam or Junk. This was probably
done inadvertently, assuming that the member affected still
wanted to receive CMC emails. I won’t go into the technical
details (though I will pass these on to anyone who is
interested) but the result is that if you do that, you will
be banned from receiving any more from the CMC. Digital
Nomads are able to reverse this ban if requested and this
has been done for those members currently affected by this
problem, so they should receive this message.

The two points to remember are:

(1) Take care not to mark any CMC emails as Spam or Junk.

(2) If you become aware that you are not receiving messages
from the Message Board, let me know so that I can notify
Digital Nomads for them to rectify the problem.

Andy

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